Eastern Gear, Inc Case Study Example | Topics and Well Written Essays - 250 words

Eastern Gear, Inc - Case Study Example As the paper outlines, quality of some products is poor. 6 per cent of the orders are returned to the company because of this. There should be appropriate time division between the use of machines for processing the small and large orders. This would help avoid delays to one’s processing because of the other. The cost-benefit analysis of keeping bottle necks at the same location must be carried out. If the benefits outweigh the cost, measures should be taken to achieve this. Otherwise, a person should be assigned to track the bottle necks. There is not much need to shift the machines. However, there is need to gauge machines together in such a way that their use becomes maximal. Ideally, there should be separate processing systems for small and large orders. There should be a proper quality assurance/quality control (QA/QC) department. It will check all orders for deficiencies before shipping to the customers. On immediate basis, Matt Williams may be assigned this responsibili ty.  How can this case be related to operations strategy and process design concepts? Be specific. Demonstrate that you have read and understood the assigned reading. Include citations from your textbook in APA format. This case relates to the operations strategy and process design concepts. It encapsulates many issues of operations strategy like scheduling the processing of orders of different sizes. Concepts of process design including organizational structure are also discussed.